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Monday – Friday: 7:30 a.m. – 4 p.m. · Saturday – Sunday: ClosedMonday – Friday: 7:30 a.m. – 4 p.m.Lead-Safe Certified Firm (RRP) · US Firm # 000000VerifyGeneral liability insurance
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  • Lead-Safe Certified Firm (RRP) · US Firm # 000000Verify
  • General liability insurance
(845) 555-0104

Window sashes

A double-hung sash, restored in the shop or on site

Most of the old windows we see aren't worn out. They're painted shut, the putty has gone, a cord has snapped and the paint has let water into a joint. All of that can be repaired with the original wood and, where it's sound, the original glass.

We bring the sashes to the shop between late fall and spring, and work on the outside of the house when the weather allows.

  • Sashes freed, repaired and hung on new cord

  • Cracked panes replaced, sound glass kept

  • Weatherstrip fitted so the sash closes snugly

  • Wood storm sashes repaired and painted

Weathered wood window with a split meeting rail and paint flaking from the casing and clapboards

Before paint

What gets done to the wood first

Labor on an old window is mostly preparation. Here is the list we work from on every sash.

  • Probe and map

    An awl and a moisture check find soft wood before any scraping, and each sash gets a written list.

    • Rails, stiles and the sill

    • Meeting rails and joints

  • Wet-scrape and vacuum

    Loose paint comes off wet and goes straight into a HEPA vacuum. No dry sanding, no heat guns, no open flame.

    • Plastic and drop cloth under every window

    • A cleaning check at the end of the day

  • Repair the wood

    Joints re-glued and pinned, rot cut out and replaced with matching wood, small gaps filled.

    • Splices cut to the profile

    • Epoxy only where a splice can't go

  • Reglaze

    Old putty out, glass bedded in new putty, and left several days to skin over before it's painted.

    • Sound glass kept

    • Putty painted onto the glass edge to seal it

The shop schedule

One window, over a few weeks

Days are working days for the sash. The calendar is longer because putty and paint have to cure between them.

  1. Step 1: Day 1: Visit and estimate

    We probe the wood, count panes and write the hours for each window. The estimate arrives in writing.

  2. Step 2: Day 2: Sashes out

    Sashes come out, labeled by window and position. A temporary panel closes each opening.

  3. Step 3: Days 3 to 5: Scrape, repair, reglaze

    Paint stripped wet, joints repaired, glass bedded in new putty.

  4. Step 4: Days 6 to 10: Cure and prime

    The putty skins over, then primer goes on all sides, edges and the glass seal.

  5. Step 5: Days 11 to 14: Paint and rehang

    Two coats, new cord and weatherstrip, then the sash goes back in and gets tested.

What goes on

Paint and putty, in plain words

  • Primer on bare wood

    An oil-based primer on all bare wood, including the edges nobody sees.

  • Two coats of premium paint

    Exterior-grade paint in the sheen you choose; we'll show you the data sheet for any product on request.

  • Linseed-oil glazing putty

    The same kind of putty the windows were glazed with originally, painted onto the glass edge to seal it.

About sash work

How long does a window take?

Working time is roughly a day to a day and a half of labor per window, spread over a few weeks, because putty and paint need days to cure. Your estimate lists hours by person.

Will the window be weathertight afterward?

A sash that closes snugly with weatherstrip is tighter than one that's painted shut, and a storm window adds a second layer. We don't quote energy savings.

What does the warranty cover?

Our work: the glazing, the repairs and the paint. It doesn't cover new rot elsewhere or a window we weren't asked to touch. Terms, limits and exclusions are in your written warranty.

Do you replace windows?

No. If a sash can't be saved, we'll say so and tell you what a replacement should keep: the proportions, the muntins and the wood.

Have a window that won't open?

Send a photo by text, or ask for a visit. We'll write down the hours before anyone touches a sash.