Rosie Pollard
Owner and lead craftsperson
Rosie reads the wood, writes the hours and does the joinery herself. Ask her about the window that wouldn't come apart.
About the firm
Three people, one truck, one window at a time
Pollard Sash & Trim is a lead craftsperson and two others. Rosie Pollard looks at every window, writes every estimate and does the repair work. Solomon Avery and Himari Tanaka do the glazing, painting and the work around it.
We keep the crew small so the same hands are on your window from the estimate to the sign-off.
Every estimate written by the person who does the repairs
A crew of three, never a rotating cast
No window replacement, so no reason to talk you into it
The crew
Who will be at your house
Solomon Avery
Journeyman
Reglazes, primes and paints. He fits new cord and weatherstrip and sets every sash to open with one finger.
Himari Tanaka
Apprentice
Protects the room, takes the sashes out and back in, and wet-scrapes and vacuums, working under a lead.
The paperwork
What the firm holds
Numbers are in the footer of every page, where you can check them.
Old paint
EPA Lead-Safe Certified Firm
Required for paid work that disturbs paint in homes built before 1978. Check the firm number on the EPA's site.
Insurance
General liability insurance
A certificate of insurance goes to you on request.
Local rules
County and city requirements
Home improvement licensing in New York is set by county and city. We confirm what yours requires before scheduling.
Meet us at the window
A site visit is Rosie, a ladder and a clipboard.